Privacy Policy
Privacy Policy
Objective Consulting Pty Ltd
ABN 63 684 988 887
Effective Date: [01/01/26]
Objective Consulting Pty Ltd (“Objective Consulting”, “we”, “us”, “our”) respects your privacy and is committed to protecting personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
This Privacy Policy explains how we collect, use, disclose and protect personal information collected through our website, digital platforms, consulting and coaching engagements, training programs, recruitment and Virtual Assistant services, and other interactions with us.
This policy applies to both online and offline collection of personal and business information.
1. Who We Are
Objective Consulting is an Australian people and performance consultancy providing leadership development, culture development, change management, strategy and performance consulting, training, coaching, HR advisory, recruitment support and Virtual Assistant services.
2. What Is Personal Information?
“Personal information” means information or an opinion about an identified individual, or an individual who is reasonably identifiable.
Some information we collect may be sensitive information under the Privacy Act, such as psychological, wellbeing, behavioural or assessment-related information. We only collect sensitive information with consent or where otherwise permitted by law.
3. What Personal Information We Collect
We may collect the following types of personal information:
Contact & Identity Information
Name
Job title and employer
Email address
Phone number
Business address
Client & Service Information
Organisational and workforce information
HR and people performance data
Leadership, engagement or culture assessment results
Coaching notes, development plans and feedback
Survey responses
Sensitive Information (where relevant)
Wellbeing or psychosocial information
Behavioural or personality assessment data
Workplace psychological safety data
Recruitment & VA Services Information
Resume/CV details
Employment history
Qualifications and references
Performance and training information
Website & Digital Interaction Data
IP address
Browser type and device information
Pages visited and usage data
Information submitted via website forms, bookings or downloads
4. How We Collect Personal Information
We collect information directly from individuals, from client organisations who engage us, through surveys and assessments, during consulting or coaching sessions, via recruitment processes, and through our website and digital tools.
We also collect data automatically through cookies, analytics and advertising technologies (see Section 9).
5. Why We Collect Personal Information
We collect, use and hold personal information to:
Deliver consulting, coaching, training and advisory services
Conduct assessments, diagnostics and surveys
Provide HR and workforce support
Deliver recruitment and Virtual Assistant services
Communicate with clients, participants and prospects
Send insights, resources, event invitations and marketing communications
Improve our services, programs and website performance
Meet legal and regulatory obligations.
We do not sell personal information.
5.1 Business & Organisational Information
In the course of delivering consulting, coaching, training, recruitment and Virtual Assistant services, we may also collect and work with confidential business or organisational information that does not identify individuals.
This may include information about organisational structures, workforce performance metrics, internal processes, strategic plans, financial or operational data, and other commercially sensitive information.
While this information may not constitute “personal information” under privacy legislation, Objective Consulting treats such information as confidential and handles it with appropriate security and care. We only use this information for the purpose of delivering agreed services and do not disclose it except:
• As required to provide services
• With client authorisation
• As required by law
6. Disclosure of Personal Information
We may disclose personal information to:
Consultants, facilitators and contractors delivering services
Technology providers (CRM systems, survey tools, cloud storage, assessment platforms)
Virtual Assistant and recruitment partners
Professional advisers (legal, accounting, insurance)
Regulatory bodies where required by law
7. Overseas Disclosure
Some service providers, software platforms or Virtual Assistant personnel may be located overseas. Where this occurs, we take reasonable steps to ensure overseas recipients handle personal information in accordance with Australian privacy laws.
8. Direct Marketing
We may use contact details to send marketing communications about our services, programs, events and resources.
You can opt out at any time by:
Clicking “unsubscribe” in emails
Contacting us directly
9. Cookies, Tracking & Advertising Technologies
Our website uses cookies, analytics tools and advertising technologies to improve user experience and support our marketing activities.
These may include:
Google Analytics to understand website usage
Meta (Facebook) Pixel and LinkedIn Insight Tag for advertising measurement and remarketing
Other tracking tools that help us measure content effectiveness and improve services
These technologies may collect information such as:
Pages visited
Time spent on site
Device type
Interactions with advertisements
This information may be used to:
Show relevant advertisements on other platforms
Measure the effectiveness of marketing campaigns
You can control or disable cookies through your browser settings. You can also opt out of targeted advertising through platform settings such as Google Ad Settings or Meta Ad Preferences.
10. Embedded Content & Third-Party Links
Our website may include embedded content (e.g., YouTube videos, social media feeds) or links to third-party websites.
Embedded content behaves as if you visited the other website directly. These third parties may collect data about you and are governed by their own privacy policies. We are not responsible for their privacy practices.
11. Data Security
We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure. These measures include secure cloud systems, restricted access, and confidentiality obligations for staff and contractors.
Despite these measures, no system is completely secure.
12. Data Breaches
In the event of a data breach likely to result in serious harm, we will comply with the Notifiable Data Breaches scheme under Australian law, including notifying affected individuals and the Office of the Australian Information Commissioner where required.
13. Data Retention
We retain personal information only as long as reasonably necessary for service delivery, legal obligations and business purposes. When no longer required, information is securely destroyed or de-identified.
14. Access, Correction & Your Rights
You may request access to personal information we hold about you and request corrections if it is inaccurate or outdated.
You may also request:
That we stop using your information for marketing
Deletion of certain personal information (subject to legal and business record requirements)
Requests can be made using the contact details below.
15. Privacy Complaints
If you believe we have breached privacy laws, please contact us. We will investigate and respond within a reasonable time.
If unsatisfied, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.
16. Contact Us
Objective Consulting Pty Ltd
Email: [email protected]
Phone: 0437 435 498
Website: www.objectiveconsulting.com.au
17. Acceptance of This Policy
By using our website or engaging with our services, you acknowledge that you have read and understood this Privacy Policy.
18. Changes to This Policy
We may update this policy from time to time. The current version will always be published on our website with the effective date.